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Testimonials

We could not imagine banking with anyone else!

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testimonials

"The professional service and ease to contact the manager by a simple phone call or email and have all your questions answered immediately. Horizon proved their commitment to us when we lived in remote Australia for 4 years, they went above and beyond to make things happen for us. Where else would you get that type of personal service? We could not imagine banking with anyone else! Thank you Horizon Credit Union for making your customers your first priority."

Joel & Amanda Rifkin

 

The genuine care, interest and personal service the staff provide is the reason why I will always stay loyal to Horizon Credit Union.

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testimonials

"For decades now, I have comfortably trusted the staff at Horizon Credit Union to assist with some of the biggest decisions in my life. I honestly feel a sense of genuine friendship with the staff at my branch and I am extremely grateful and aware of the patience and care they extend to me whilst helping me make those big life decisions.

The genuine care, interest and personal service the staff provide is the reason why I will always stay loyal to Horizon Credit Union.

Thanks for everything Horizon!"

Chanan Clark

 

"We appreciate the personalised service offered by the staff at our Horizon branch. "

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testimonials

“We appreciate the personalised service offered by the staff at our Horizon branch. They go out of their way to make each of us feel important, especially our girls. The girls love visiting the credit union and always get a wave as they walk past the branch.”

Alisha English

 

"So who buys a house in Christmas week anyway?"

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testimonials

"I had been looking for a new home for 3-4 months and just about to give up for the Christmas/New Year break. Then on Monday evening there it was…popped up on the net and just what I wanted.

Next day which was only two days before Christmas Eve, I organised to view it. So did a lot of others so I knew I had to move very quickly. I made an offer and said I needed an answer in an hour and said I could exchange straight away. Sheer madness and I had not done any financial planning much less tied up the deposit etc.

They accepted my offer and said it was because I could do it all so quickly. O.M.G now I had to move. But immediately I felt calm as I just knew the amazing team at Horizon would be there to back me up. And did they do any amazing job. I called my Branch Manager and gave her some details and the next day went in and she had it all done. I picked up my deposit cheque and exchanged on Christmas Eve not even 48 hours after I had gone to see the townhouse. The real estate agent was amazed and in awe of my credit union, as am I.

No way I could have even thought about it without the solid comfort I had in knowing after 22 years as a member of Horizon that the team all live by their wonderful “can do” attitude. Nothing is a problem to them. Thank you Horizon, my first celebratory cocktail in my new home will salute you."

Jill Martin

 

"We are always greeted with the ever familiar smiles from these wonderful girls"

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testimonials

"We have been members of Horizon Credit Union (formerly Southern Counties Credit Union) my husband since the mid 1970s and myself the early 1980's. We have watched this institution grow and expand, and with that expansion we've been fortunate enough to ascertain the expertise of the staff at our local branch. I would like to extend my appreciation to the staff at that branch, who always go above and beyond to assist with my, and my family's banking needs. We are always greeted with the ever familiar smiles from these wonderful girls. It is always a pleasure to go and see the "banking family" at our branch!"

Sue and Len Hartley

   

Ive never had such an flawless stress free and easy process experience in applying for a loan as much as I did with Marie.

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"I was lucky enough to come across your Wollongong office & even more privileged to have Marie Brewer as my Branch manager.

I’ve never had such an flawless, stress free and easy process experience in applying for a loan as much as I did with Marie.

Her exceptional communication, response time/approval waits was so impressive that now I tell all my friends & family if they are wanting assistance for Credit to ONLY go to the Wollongong Horizon Credit Union.

When I first applied for a loan it was the fastest turnaround time from applying to signing the contract. I am now about to finish that loan that I have, and coming back for another loan & yet again Marie has made it such a great experience. Her customer service & the amount of information to help me work within my budget she provides is flawless.

I must say, Horizon credit union is very lucky to have such a fantastic employee like Marie on their team.

Thank you again,"

Very happy customer,
Diane Henen

 

I would encourage anyone seeking a loan to consider Horizon Credit Union first and to get a good deal on a loan.

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"I have been a member of Horizon Credit Union for many years. Whenever I need to borrow money for various purposes I always borrow from Horizon. The reason I do this is very simple, the Credit Union makes the whole transaction very easy and simple to follow. This can be put down to the Branch Manager doing most of the work and only requiring a signature from myself. Any questions regarding the loan are explained in a friendly, easily understood manner by the Branch Manager.

Over the years I have had many loans from Horizon and never had any problem with any of them.

I would encourage anyone seeking a loan to consider Horizon Credit Union first and to get a good deal on a loan."

George Wilson